Position: Hub Associate
Department: Out of Valley
Vertical: Parcel
Location: Hetauda
Role Description:
Pathao is looking for a detail-oriented and proactive Hub Associate to support daily logistics and
administrative activities at our Hetauda hub. In this role, you will play a key part in maintaining
accurate parcel records, coordinating daily agent tasks, handling cash reconciliation, supporting
rider onboarding, and ensuring smooth everyday hub operations.
Key Responsibilities:
– Assist in receiving parcels from the Kathmandu hub and recording them accurately in the
system.
– Support the allocation of tasks to delivery agents under the supervision of the Hub
In-Charge.
– Help track and reconcile COD collections from delivery agents and prepare them for
bank deposit.
– Coordinate with delivery riders and assist in onboarding new riders.
– Help manage communication with the transportation company for return shipments.
– Maintain office documents and records, and ensure basic administrative support for daily
hub operations.
– Assist in providing Walk-In Support (WIS) to riders for issues not solvable through online
platforms.
Qualifications:
– Pursuing or have completed a Bachelor’s degree in Management, Business
Administration, Marketing, or a related field.
– Strong communication and negotiation skills.
– Ability to work independently and manage activities effectively.
– Basic proficiency in MS Office.
– Having a bike driving license.
– Should be familiar with email, internet, and Google Sheets.
– Seeking local candidates who are well familiar with Hetauda city.