Job Description:
1. Assist in receiving parcels from the Kathmandu hub and recording them
accurately in the system.
2. Support the allocation of tasks to delivery agents under the supervision of the
Hub In-Charge.
3. Help track and reconcile COD collections from delivery agents and prepare them
for bank deposit.
4. Coordinate with delivery riders and assist in onboarding new riders.
5. Help manage communication with the transportation company for return
shipments.
6. Maintain office documents and records, and ensure basic administrative support
for daily hub operations.
7. Assist in providing Walk-In Support (WIS) to riders for issues not solvable
through online platforms.